?I bought a 2020 Hyundai Elantra from Andrea. She was very professional. She let me know what was going on through the whole process. She was very good at explaining the buttons on the inside of the car for me. Also Bluetoothed my phone to it for music. I will definitely be back. If you are in the need for a car, go see Andrea Felix at the Cleveland Store. Also I dealt with Gary in financing and he was very professional explaining all the paperwork for me. Being this is the first car I’ve ever b... More
2021-04-19
Rick McCarthy was an excellent salesman. He helped us get the car we wanted at the right price, and went above and beyond for us. Thank you Gray Epperson Mazda for helping us find our first new car!!!
2021-06-12
I have owned a Mazda for 12 years. My husband said its time for a new car. We came to Gray Epperson and found this wonderful man name Rick McCarthy, who help us find the car that we purchased in May of 2017 the CX-3. Loved the car, now its a year later, and we decide the car just was not big enough for our family, not Rick fault, mine. So I returned to the dealership, and of course I am asking for the wonderful man that helped me last year. Now I own the CX-5 everything went great. Such a wonder... More
2018-05-17
This is my second vehicle purchase from Rick at Gray Epperson Mazda. Both experiences have been absolutely fantastic. They are so easy to work with. Rick is very laid back and extremely knowledgeable about the vehicles. I found the exact vehicle that I wanted and I couldn't be happier with it! Also, Donna in the service department was so friendly and fun when I came in for the oil change on the car that I ended up trading! She kept me informed of the progress on my vehicle until I decided to t... More
2018-05-10
I have no regrets purchasing from this Mazda dealer. Donna at the service center always does an exceptional job with explanations on service costs and always answers my questions. Always come here for oil change and maintenance and will continue to do so.
Update: As of my last service on Nov 2 2021, still no issues or complaints. Honestly a terrific place to schedule maintenance services. Donna and the service personnel are always exceptional. Thank you guys so much!!!
2021-11-05
Had to go in for my 10,000 mile oil change. Staff was very friendly and very fast service. I forgot to turn my coupon in at the beginning and Donna took care of me at the end. Tire pressure light came on after I left and they took me right back and fixed it for me. Amazing service will recommend to everyone and will definitely go back for my 15,000 change
2018-05-03
I love my new Mazda CX-5 Grand Touring that I bought from Gray Epperson Mazda. Everyone there was friendly and knowledgeable especially Adam Gage our salesman.
2018-05-01
I called and got an appointment early on Monday, April 2nd. This fit my schedule. Upon arrival, I was greeted by Donna in the service department. I explained what I was there for and she showed me to a more comfortable waiting area in the main showroom. I was shown and offered coffee and told the work should not take long. Donna was right, the work did not take long. The service technician also inspected my vehicle for other areas and I was given a copy for my records. This is my first experie... More
2018-04-05
I recommend anyone looking for a new car with great service and always have the customer in mind to check this place out! I’ll definitely be coming back!
2018-04-02
I spent a lot of time deciding on the right car for my needs and the best value and Rick went out of his way to show me all of the best features, the best pricing and the best overall value. I really appreciate the time and effort that he spent and will definitely buy from Gray Epperson again when I have future needs for a car.
2018-03-22